Understanding and Modelling Business Processes with DEMO.

@inproceedings{DBLP:conf/er/Dietz99,
  author    = {Jan L. G. Dietz},
  editor    = {Jacky Akoka and
               Mokrane Bouzeghoub and
               Isabelle Comyn-Wattiau and
               Elisabeth M{\'e}tais},
  title     = {Understanding and Modelling Business Processes with DEMO},
  booktitle = {Conceptual Modeling - ER '99, 18th International Conference on
               Conceptual Modeling, Paris, France, November, 15-18, 1999, Proceedings},
  publisher = {Springer},
  series    = {Lecture Notes in Computer Science},
  volume    = {1728},
  year      = {1999},
  isbn      = {3-540-66686-9},
  pages     = {188-202},
  ee        = {db/conf/er/Dietz99.html},
  crossref  = {DBLP:conf/er/99},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

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Raul Medina-Mora, Terry Winograd, Rodrigo Flores, Fernando Flores: The Action Workflow Approach to Workflow Management Technology. CSCW 1992: 281-288 BibTeX

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