| |
| 2003 | ||
|---|---|---|
| 1 | EE | Nicholas J. Adams, Simon Haston, Nat Gillespie, Ann Macintosh: Conventional and Electronic Service Delivery within Public Authorities: The Issues and Lessons from the Private Sector. EGOV 2003: 129-134 |
| 1 | Nicholas J. Adams | [1] |
| 2 | Simon Haston | [1] |
| 3 | Ann Macintosh | [1] |